How it works

A seamless booking journey for Clients and Service Providers

Good tradesmen. Near you. Now.Book in seconds, watch them arrive, pay when it's done. All from your phone.

Three steps to get any job done

No phone tag, no guesswork. Mendly keeps the process structured so Client expectations and Service Provider delivery stay perfectly aligned.

Tell us what you need

Share the service you need, location, and any urgent notes. We instantly surface the best-matched providers in your area.

Include photos or documents so specialists can quote accurately before arriving on-site.

Match with a provider and confirm

Choose real-time availability slots or request a custom time. Providers confirm fast because they operate inside Mendly.

Sync bookings to your calendar and get reminders so nothing slips through the cracks.

Track, complete, and pay

Chat with the provider, approve changes, and view on-site updates. A small booking fee - processed via secure payment - confirms your booking. Your provider then quotes and invoices you directly for the job.

The booking fee keeps Mendly running and your booking protected. Mendly does not hold or release any job payments. Invoices, photos, and compliance documents stay stored in your Mendly hub for future reference.

Tailored experiences for every role

Clients get clarity and convenience. Service Providers get a command centre built for growth. Community Providers get discovered without the paperwork. Estates get their neighbours’ recommendations recorded, not lost. One platform, four dedicated journeys.

For Clients

Secure, transparent, and effortless bookings. Manage every service - from electrical work to landscaping - in one unified dashboard.

Rated providers with clear pricing before you confirm
Live job timeline with instant status updates
Booking fee via secure checkout - your provider quotes and invoices you directly
Store warranties, documents, and job history for future visits

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For Service Providers

A business cockpit designed for artisans and trade teams. Fill your pipeline, manage schedules, and get paid on time.

Smart job matching and repeat client relationships
Built-in scheduling, reminders, and team assignments
Digital quotes, invoices, and secure payments
Performance analytics to scale your business with confidence

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For Community Providers

Independent and informal workers get discovered fast, without the paperwork a formal business needs. Sign up with a phone number and start taking jobs from clients nearby.

Sign up with just a phone number - no CIPC, no email, no CV
Set your own price on every job request, no bidding wars
Ratings build automatically as you complete jobs, no vouching needed
Get paid directly by the client - Mendly never holds or releases job payments

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For Estates

For committees who want the recommendations already happening in their WhatsApp group to stick, instead of disappearing by the next morning.

Recommendations always come from a neighbour, never from the estate
One message per tradesman, and only with your written consent on file
Opt-out honoured permanently, across every channel
A quarterly summary you post into your own group

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Start your Mendly journey today

Whether you're booking a once-off repair or running a service provider team, we're here to help you move faster with confidence.

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